Trucks do not stop at 5pm, and neither do the problems: a receiver that will not unload, a truck down on the shoulder, a reload that has to be booked tonight for a 4am start. Our after-hours desk covers nights, weekends and holidays for fleets that already run their own day desk — and hands everything back in the morning.
Quick answer: After-hours dispatch is night, weekend and holiday coverage for a trucking company that dispatches its own trucks during the day. Badass Logistics answers driver calls, coordinates breakdowns with your maintenance contacts, handles missed and rescheduled appointments, starts detention clocks, books approved reloads for early starts, and hands a written summary back to your day desk. Fleets of four or more power units.
Most of what goes wrong on a load goes wrong outside office hours. Receivers turn trucks away at night, appointments slip, weather closes a pass, a driver runs out of hours short of the consignee, a truck breaks down. When nobody answers the phone, the driver makes the call alone — or waits until morning, and the detention clock that should have started at 11pm starts at 8am instead.
An after-hours desk exists so those decisions get made on time, by someone who can reach the broker, the receiver and your maintenance contact, and so your day team walks in to a clear summary instead of a pile of voicemails.
A person answers, logs the issue and works it — not a voicemail box.
Your roadside and maintenance contacts called, the broker and receiver updated, and the load re-planned.
Reschedules worked with the receiver, and detention, layover and TONU documented as they happen.
Loads for the next morning booked within the approval rules you set, so trucks roll at first light.
Before the first night, you set what the desk may approve on its own — rate floors, lanes, customers — and what has to wait for you. Anything outside those rules waits, or gets an on-call call if you want one.
Every call, decision and open issue from the night is written up for your day desk: which trucks moved, which are waiting, what was claimed, and what needs a decision.
The desk does not repair trucks or pick vendors. It calls the roadside and shop contacts you give us, keeps the load moving around the breakdown, and keeps the broker informed.
Arrival, refusal and release times are logged in real time, which is the difference between detention that gets paid and detention that gets argued about.
Pricing is set on the onboarding call once we know the fleet — no number before that. These are the things the call works through:
You keep your operating authority, your insurance and your drivers. You approve every load before it is booked — no forced dispatch. Hiring, maintenance, and your safety and compliance program stay in-house; the desk plugs into your company rather than replacing it.
Badass Logistics is an industrial rigging company first, which is where the freight advantage comes from: our own projects generate loads that need covering, and project freight between sites moves through our licensed broker and carrier partners. Badass holds no operating authority and owns no trucks — your fleet hauls the freight, our desk finds and papers it.
See the full fleet dispatch service, browse dispatch by equipment type, or see how the desk works for 4–10 trucks, 10–25 trucks, 25+ trucks.
The size where the owner is still the dispatcher — the desk takes the evenings back and plans reloads across every truck.
Dispatch for 4–10 Truck Fleets →Too big for one dispatcher, not yet big enough for a department — the desk splits planning from paperwork and runs lanes as a network.
Dispatch for 10–25 Truck Fleets →Fleets with an operations team already — the desk takes a division, a terminal, overflow or nights, and brings project freight with it.
Dispatch for 25+ Truck Fleets →Van, reefer, flatbed, step deck, Conestoga and more — what the desk does with each.
Dispatch by equipment →Either. Fleets with their own day desk use after-hours coverage only; fleets without one use the full desk. See fleet dispatch.
Within the rules you set — rate floors, lanes, customers. Anything outside them waits for your approval.
We coordinate them: call your roadside and maintenance contacts, update the broker and receiver, and re-plan the load. Repairs and vendor choice stay with you.
A written handoff every morning covering each call, decision and open issue.
No. Four power units is the floor for every desk we run.
Tell us your fleet, your equipment and the lanes you want to run. We'll set up an onboarding call and get your trucks covered.